Great Rates & Location, Super-Friendly Staff
Grand Hyatt Washington sits on the corner of H Street NW between 10th & 11th Streets NW, in the Penn Quarter neighborhood (if that means anything to any of you), allowing easy walking access to many of the museums, memorials and restaurants (although some may take longer to get to depending on your energy level oh and definitely bring a map with you!). There are options for valet parking or using a public parking garage connected to the hotel (yes there is a hefty fee for both) and the Metro Station is also conveniently accessible from this hotel.
*Helpful Hint* Maneuvering your way through the garage with a few bags to the elevators is a bit tricky.
The interior is simple and clean with beautiful lighting and subtle colors relaxing weary travelers or welcoming new guests. The large lobby offers 2 gift shops and a Starbucks on one side while the front desk, concierge and bell hop are on the opposite. There are also 2 places to dine, Cure Bar & Bistro and Cabinet (great breakfast buffet), located on the lower levels and meeting rooms further downstairs.
Every employee my best friend (yes, can you believe this trip wasn’t with the husband?) and I encountered during our stay was extremely helpful and friendly. Check-in was easy as I chose to do so via an email the hotel had sent me earlier during our drive into DC. With that I was given a room # in advance so when we approached the front desk, we were immediately handed keys and on our way.
There is only one set of about 7 elevators that lead us to our floor, which could be a little bit of a hike depending on where your room is situated. Our room was located on the interior portion of Floor 11 so our view overlooked the atrium. Next time I’d prefer an outer room with views of the city. In the room there is a small bar area with coffeemaker on top, refrigerator and safe underneath, small desk, a dresser with a rather large flat screen on top, an arm-chair and 2 queen-sized beds with beautifully illuminated headboards and outlets galore. Unlike the many overstuffed pillows, the bed was quite comfortable. There was your typical closet and full length mirror along with a bathroom filled with towels, soap/hair products and a hair dryer.
*Helpful Hint* In the interior rooms, be sure to close the curtains at night or other guests across from you could view what’s going on in there.
When I originally reviewed this hotel, 2 of the elevators made a creepy knocking sound (which, let’s face it, would make anyone cautious of getting on to go anywhere); in our bathroom the light in the shower was out; and when turning on the faucet in the shower there was a loud banging noise (that unless you turned the knob further toward hot, wouldn’t stop).
Overall, both the best friend and I really enjoyed our stay at the Grand Hyatt and would not have a problem staying there again.
reviewed September 2017